Century Hearing Aids sells top quality affordable hearing aids to people with hearing loss. We entered this market because people with hearing loss deserve something better than the status quo. People who are in need of hearing aids are faced with a huge problem; audiologists charging thousands and thousands of dollars for hearing aids--some companies charging $6000--$8000 a pair. We did not see how people could afford to spend thousands of dollars on hearing aids, especially when they are in their retirement years. We are building a business that provides tremendous savings to budget-conscious customers.
Here is our goal: We are trying to build a company we’d like to do business with ourselves. Our goal is to create outstanding customer experiences, and be a company that’s personable, respectful, transparent, honest and helpful. Here are some specific goals with customers service...
To find reputable quality hearing manufacturers and offer hearing aids to you at affordable prices.
Treat every customer as if they were a member of our own family--that means tell the truth all times. if I was selling a hearing aid to my mom--I would say mom, this aid is what you can afford and it will do 95% of what you need--you do not needs anything else. Or we have a discount for ordering two hearing aids, I would say, Mom, you can try one hearing aid today...come back to us in 30 days and I will sell you the second aid as if you bought two the same day.
To be transparent and help manage expectations...for example: what a hearing will do for you, what it will not....or when we will deliver your hearing aids - which is 3 to 5 days via USPS -- or if you return your hearing aids, when you will get your refund - which is usually around 7 to 15 business from when we receive them back here.
To be personable, have a little fun, and to provide the best customer service possible--if we screwed up--and it occasionally happens--we are human.--- we will do everything in our power to make it right.
Finally, Century Hearing Aids is a family owned and operated American small business.When you get us on the phone or talk to us on email or chat, you are talking to the owners. That also means if we do not answer the phone, we may be away from the office or on the phone so please leave a message, we will get back to you as soon as we can. You can be assured that you won’t find anyone more passionate helping you find an affordable hearing aid.
Jon Stoddard (Owner)
Jon is the Founder and CEO of Century Hearing Aids. He is married with twins, a girl and a boy. When Jon is not working on the business, he spends his time with his family...usually entertaining or parenting the kids. When Jon does get a few minutes to breath...he's a fan of WWII history, loves going to the movies and reading political blogs. Jon was born to a career United States Air Force air plane mechanic and he moved around every two to three years. Jon has lived in Arizona, California, Turkey, Germany, Indiana and full circle back to Arizona. Jon also served in the US Air Force after high school and used the GI VEAP Bill to pay for his engineering degree from Northern Arizona University. After college, Jon spent his career working for a defense contractor in Upstate New York and 3D animation companies in Silicon Valley and Louisiana. Jon moved back to Arizona for a third time to be closer to his family. Jon started Century Hearing Aids because he has always wanted to start his own business and he wanted to be able to spend more time at home with his family.
As a small business owner, Jon takes great pride in being able to offer quality hearing products at affordable prices and in knowing, as confirmed by customer testimonials, he has helped his customers hear better again--and save money. Jon looks forward to the opportunity to assist you in finding the right product for your hearing needs!
We comb the web to make sure our hearing aid prices are the best prices anywhere. Compare our hearing aid prices to: Phonak, ReSound, Siemens, Beltone, Miracle-Ear, Unitron, Oticon, Bernafon, Rexton, Starkey, Audibel or Widex. All these brands charge an average of $1500 and up for one hearing aid. Our aids are simply the best digital hearing aids for the money. Our Hearing Aids are made in the USA and are FDA approved. We are proud to help you save money on the products you want and need. If you want to learn more about why we can offer prices that are so much lower than Audiologists, read our FREE REPORT: "The 5 Secrets Audiologists Don't Want You to Know"
We maintain a laser-like focus on a specific group of budget-conscious customers with hearing loss.Our customers tell us that too many choices can be overwhelming so weonly offer two to three options of hearing aids for each category. Since we do not offer face-to-face service, we are doing everything we can to supply you with the information you need to you to help you make an informed decision about your hearing loss.
We are extremely fortunate to be associated with some outstanding professionals who guide us along the way in this entrepreneurial journey. This is a list of my “Official/Un-Official” Advisor list:
Alisha Stoddard - how can I not list my wife who keeps me grounded and humble
Robert Samuelson - Rob built one of the largest online sellers of school books and now works in venture capital
Cory Smith - Cory has been an executive or president at 10 companies acquired by larger companies
Mark Wax - Mark is the seasoned sales executive who will pull no punches--he will tell if your idea is dumb
David Avigikos - Dave has built two multi-million dollar companies, one boot-strapped, one venture funded
Art Weiss - Art helps me navigate and avoid all those legal issues
Viviane Thompson - Vivianne helps with the accounting and focus on the right things-cash flow
By leveraging the web, and no-brick and mortar overhead, (yes, we run this out of our home office), Century Hearing Aids is able to offer some of the best hearing aids available through an easily customizable ecommerce website, instant chat, video, surveys, 888 numbers, accounting, outsourcing design and development to sites like odesk, and shipping software tools like stamps.com. All these tools allows us to look like a big professional company but run lean and mean on a small company budget--today, with technology, you can do more with less.
We are truly passionate about building great company that offers affordable hearing aids online in an helpful customer service way--by building open and honest relationships with our customers.
We will occasionally make mistakes. We are human. When we do...we will do everything in our power to make it right.
At Century Hearing Aids, we are committed to serving the common good and giving back to the communities where we do business. That's why Century Hearings Aids donates our low cost hearing aids to the local chapter of Sertoma.Sertoma's Hearing Aid Recycling Program then provides these hearing aids to low-income individuals in the community.
What is Sertoma? Sertoma’s primary focus is on assisting the more than 50 million people with hearing health issues and educating the public on the issues surrounding hearing health. In order to achieve these goals Sertoma has undertaken a multi-faceted approach by launching programs that address both the treatment and prevention aspects of hearing health.
Learn about Seratoma.
Thanks for visiting our website - Call us at today 1-888-295-2944 to discuss your hearing loss.
CEO and Founder
Century Hearing Aids